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What is the Face of Your Company?

February 26, 2010
What is the Face of Your Company?

Have you ever had the experience of seeing an employee’s name in print and being unable to remember who that person is?  Later, you see the person’s face, and the visual input unlocks a portion of your mind full of memories about the person.  Your logo works the same way.  It increases the memorability...
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Stuck with a .net, .biz, or .us domain name?

January 3, 2010

In the United States, the best domain names end with .com or .org.  This is the domain name structure to which Americans have grown accustomed.  People are so used to domain names ending this way that they will reflexively type .com at the end of a domain name even when it doesn’t belong there....
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Making Your Ads Work

November 13, 2009
Making Your Ads Work

Choosing the Right Frequency Business owners lament over wasted advertising investments too often.  The most common saboteur for small business advertising plans is inadequate frequency. In marketing, frequency refers to the number of times a message reaches a customer. Business owners frequently overestimate the impact one exposure should have on a customer.  When considering...
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The Unspoken Message Rings Most True

October 14, 2009
The Unspoken Message Rings Most True

“Each medium, independent of the content it mediates, has its own intrinsic effects which are its unique message.” Dr. Marshall McLuhan, Understanding Media: The Extensions of Man. The philosophy of Marshall McLuhan offers insight into issues with which business managers still grapple today.  McLuhan coined the phrase, “The medium is the message.” In the...
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Winning Referrals from Orthopedic Surgeons

March 12, 2009
Winning Referrals from Orthopedic Surgeons

With the ability to provide high numbers of highly profitable referrals, orthopedic surgeons stand apart as the most desirable referral source for Medicare certified home health and for physical therapy. Considering all the companies vying for the attention of orthopedic surgeons, what do you do to win them over and retain their loyalty? One effective...
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The Most Important Sales Call

February 9, 2009
The Most Important Sales Call

By Michael Giudicissi, CSC, CHCSP, CPDSP (2/9/2009) I’ve been carefully considering this point for some time. Someone asked me “Michael, what is the MOST important sales call?”. In essence, what they were asking was, if you could only be great at making one type of call, which would you choose to be great at?...
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